Vivek Rathod

< Director of Technical Architecture />

Building the future with Agentic Swarms, Loop Engineering, Agentic AI, Enterprise Cloud, and Intelligent Automation

0 + Years Experience
0 + Professional Network
0 Certifications
Building with
Agentic Swarms Loop Engineering MCP Servers A2A Protocol Slack Enterprise Claude Code
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Industries Served
Telecommunications / Utilities / Healthcare / Manufacturing / Financial Services / Retail / Energy / Insurance / Telecommunications / Utilities / Healthcare / Manufacturing / Financial Services / Retail / Energy / Insurance /
VR
Swarm Architect Loop Engineer MCP Builder AI Architect Salesforce Expert Tech Director GenAI Pioneer Enterprise Architect

Building the future,
one architecture at a time

AI-first Director of Technical Architecture with 18+ years of enterprise IT experience. I'm a hands-on builder — I architect agentic swarms, orchestrate multi-agent broker networks, and do loop engineering across every major AI system.

Master across every major AI platform — Claude, GPT, Gemini, Bedrock, Azure AI, and Agentforce. I don't just use them; I wire them together. I build MCP servers, A2A-connected agents, RAG pipelines, and autonomous plan → act → verify → self-correct agent loops that ship real work.

I also build Slack Enterprise Grid apps end-to-end — from Socket-Mode bots to org-wide workflow automation. A relentless vibe coder who leads architecture and developer teams while staying in the code every day, turning frontier AI into production systems that replace expensive enterprise software.

Greater Toronto Area, Canada
"

Strategic architect who codes, builds, and deploys. I bridge executive vision with hands-on technical execution — from AI agent architecture to production deployment.

From engineer to
technical director

2025 - 2026

Principal Architect

Diabsolut Toronto, Canada
  • Main technical architect for all Salesforce engagements; owning solution design, technical reviews, and architecture governance
  • Built AI agents across multiple tech stacks — Copilot Studio, MS Agents SDK with Cosmos DB, Azure AI Foundry
  • Created AI-powered diagnostic tools replacing enterprise software with automated health checks and analytics
  • Pioneered vibe coding workflows with Claude Code, Cursor, and GitHub Copilot to 10x team productivity
2021 - 2025

Senior Solutions Architect

Diabsolut Toronto, Canada
  • Lead technical architect for enterprise Salesforce Field Service (FSL), IFS, and ServiceMax implementations
  • Built custom FSL optimization tools — LWC components, Apex scheduling engines, and multi-cloud integrations
  • Mentored junior architects and technical consultants across Salesforce and Cloud projects
2016 - 2021

Manager Technical Lead

Diabsolut Bangalore, India
  • Led 30+ Salesforce, ClickSoftware, IFS, and ServiceMax consultants across India delivery center
  • Primary DBA; managed cloud infrastructure on AWS and Azure for enterprise clients
  • Drove enterprise Field Service implementations including ClickSchedule, capacity planning, and workforce optimization
2011 - 2016

Senior Software Engineer

CGI Bangalore, India
  • Implemented ClickSoftware products for major telecom clients
  • Team lead handling 5 consultants across multiple applications
  • Responsible for Incident, Problem and Change Management
2008 - 2011

System Engineer

Tata Consultancy Services Bangalore, India
  • Backup Team Lead managing 10 resources
  • End-to-end maintenance and support across multiple application modules
  • Maintained 100% SLA and high customer satisfaction

Mastery across
multiple domains

Salesforce Ecosystem

Deep expertise across the complete Salesforce platform including Field Service Lightning, Service Cloud, Data Cloud, Agentforce, and custom platform development.

Field Service Lightning Service Cloud Sales Cloud Data Cloud Apex LWC

Field Service Management

Industry-leading FSM expertise across ClickSoftware, Salesforce FSL, IFS, and ServiceMax platforms.

ClickSchedule Salesforce FSL IFS ServiceMax Workforce Optimization Mobile Solutions

Cloud Architecture

Multi-cloud expertise spanning AWS, Azure, and cloud-native development patterns.

AWS Azure Lambda MuleSoft

AI & Emerging Tech

Hands-on builder of production AI systems — multi-agent platforms, MCP servers, RAG pipelines, and AI-powered automation tools.

GenAI Agentic AI LLMs MCP A2A Protocol Vibe Coding

Enterprise Architecture

Strategic solution design, system integration patterns, and API-first architectures.

SOA Microservices API Design

Technical Leadership

Building high-performing teams, mentoring architects, and driving delivery excellence.

Team Building Mentoring Strategy

Technical Proficiencies

Agentic Swarms Loop Engineering MCP Servers Broker Orchestration Agentic AI RAG Pipelines Vector Databases A2A Protocol Slack Enterprise Grid Prompt Engineering Function Calling Cosmos DB Salesforce Python AWS Bedrock Java JavaScript/TypeScript C# Azure AI Foundry Azure AI Search PL/SQL DataWeave REST APIs MuleSoft ClickSchedule Power BI Agile ITIL Service Optimization LWC Apex SOQL Power Platform SQL Server Git/GitHub Azure DevOps DevOps Data Cloud PowerShell AWS Lambda Oracle Database Shell Scripting SSIS SSRS Unix HTML/XML ASP.NET

Leading the
AI revolution

Master of every major AI platform — architecting agentic swarms, engineering agent loops, and shipping production systems from infrastructure to autonomous agents

AI Cloud Infrastructure

Enterprise-scale AI deployment across major cloud platforms

AWS Bedrock Google Vertex AI Microsoft Azure AI Foundry Anthropic API OpenAI Platform

Enterprise AI Platforms

Wiring AI agents into the platforms enterprises actually run on

Salesforce Agentforce MuleSoft Agent Fabric Slack Enterprise Grid Multi-Agent Broker Networks Einstein AI Data Cloud + AI Copilot Studio

RAG & LLM Architecture

Building intelligent retrieval and generation systems

Vector Databases Semantic Search Knowledge Graphs Prompt Engineering Fine-tuning Embedding Models
Certified

AI-Powered Development

Mastery of next-generation AI coding assistants and development tools

My AI Approach

I don't just talk about AI — I build with it every day. I architect agentic swarms, orchestrate multi-agent broker networks, and ship MCP servers, A2A-connected agents, RAG pipelines, and Slack Enterprise Grid apps across every major model — Claude, GPT, Gemini, Bedrock, Azure AI, and Agentforce.

Loop Engineering is my core method: designing autonomous agent loops that plan → act → verify → self-correct, so systems keep working toward the goal without a human in every step. It's how frontier models become dependable production software.

30+ AI Systems Built
All Major AI Platforms
Agent Loops Engineered

Things I
actually shipped

2025 – Present

Composable Multi-Agent Architecture on MuleSoft Agent Fabric

20 agents and 6 MCP servers registered behind an Agent Fabric broker, where any agent can reach any tool without a bespoke integration between the two. Agents span vendor boundaries — Agentforce, Copilot Studio, Azure OpenAI, M365 Agents SDK — treated as peers behind the fabric. Agent-to-agent routing solved as an integration problem, not a prompting problem. An 18-month AI roadmap delivered in six; published by MuleSoft as their lead partner case study.

Agent Fabric MCP A2A Agentforce Agent Governance
2026

Agentforce Agent Script Toolchain

Deterministic YAML agents built with the rigour of infrastructure code — validate, publish, test, observe. Business rules live in the script; empathy lives in the LLM. The model becomes a reasoning engine following your rules, not a creative writer inventing them.

Agent Script Agentforce YAML sf CLI
2026

Enterprise AI Engineering Toolkit

335 authored skills, 5 custom agents and 7 MCP servers covering the delivery lifecycle. Loop engineering in practice — agents that plan, act, verify and self-correct against real repositories and orgs, rather than assistants that autocomplete.

Claude Code MCP Context Engineering Agent Orchestration
2026

Salesforce Documentation MCP Server

The full Salesforce doc corpus behind hybrid search for AI coding agents — 360 PDFs indexed into 156,000 semantic chunks. The point is grounding: on this platform, a confident wrong answer usually still compiles.

MCP Embeddings Vector Search Node.js
2025

Order of Execution Diagnostic Tool

A live scan of a real org replacing the static Order of Execution diagram — every Validation Rule, Flow, Trigger and Workflow Rule that fires on an object, sorted by execution order, each linked to its setup page. The diagram describes a clean org; this describes the one you are debugging.

Apex SOQL Metadata API LWC
2025

AI Visual Architect

User stories and raw meeting transcripts into clean architecture and process-flow diagrams in seconds — themed, SVG export, or PlantUML to take anywhere. The same pipeline reads a formal story and a rambling call, because intent is what it parses, not format.

Gemini API PlantUML Python LLM Pipelines
2025 – Present

FluidDispatch

A dispatcher-experience rebuild for Salesforce Field Service — 3 Lightning Web Components and 10 Apex classes replacing the stock dispatch workflow. Dispatchers are the most demanding users on the platform and the least often designed for.

LWC Apex Field Service Dispatch
2026

Sidekick — Local Meeting Companion

On-device meeting notes for macOS. A system-audio tap feeding Whisper and Ollama — transcription, recaps and name call-outs entirely local. No cloud, no third-party processor, nothing leaving the machine. For a lot of meetings that is contractual, not a preference.

Swift Whisper Ollama On-Device AI
2026

WiFiSafetyNet

Worker presence and zone safety in warehouses using WiFi Channel State Information across an ESP32 mesh. No cameras, no wearables — sensing from the RF environment a building already has, with edge ML on device.

ESP32 WiFi CSI Signal Processing Edge ML

Certified expertise,
proven capabilities

Salesforce

5 Certifications
2021
Field Service Lightning Consultant
2020
Service Cloud Consultant
2019
Certified Administrator
2024
Process Automation Accredited Professional
222 Badges
117,750 Points
20 Superbadges
22 Trails

ClickSoftware

7 Certifications
FSE Certified Solution Architect
Associate Consultant - ClickSchedule v8.x
Application Maintenance Certified
Service Edge Schedule for Implementers
Integrating with Field Service Edge (L1 & L2)
CEM for Implementers
Capacity Planning for Implementers

Microsoft

1 Certification
Certified Professional - SQL Server

AI & Emerging Tech

7 Certifications
Introduction to Model Context Protocol
Building with the Claude API
Introduction to Agent Skills
Introduction to Claude Cowork
Google Gemini AI Educator Certified

Other

2 Certifications
ServiceMax Asset360 Certified Implementation Specialist
ITIL Trained

Education

Bachelor of Engineering (Electrical & Electronics)

R. V. College of Engineering, Bangalore

2004 - 2008

A multifaceted
technologist

Photography

Professional photographer with a creative eye for visual storytelling

F&O Trading

Analytical mindset honed through market analysis and risk assessment

Android & Gadgets

Early adopter exploring the latest in consumer technology

Graphic Design

Design sensibility that informs UX and solution design

Salesforce Agentblazer Innovator '25 | Double Star Ranger on Trailhead
Salesforce Events Dreamforce '24 | TrailblazerDX '25 | Dreamforce '25
Google Maps Local Guide Level 8 - Top 10% Contributor (2025)

Let's architect
the future together

I'm always interested in discussing agentic swarms, loop engineering, enterprise architecture, AI/GenAI strategy, and technical leadership.

Agentic Swarms & Loop Engineering MCP & A2A Protocols Enterprise Architecture AI Strategy & Implementation Salesforce & Agentforce Slack Enterprise Grid Technical Leadership
Salesforce Partner
22 Certifications
4,500+ Network
18+ Years

Why Work With Me

01

Master of Every AI Platform

Claude, GPT, Gemini, Bedrock, Azure AI, Agentforce — I build agentic swarms and engineer agent loops across all of them, from infrastructure to production.

02

Battle-Tested Experience

18+ years delivering complex enterprise solutions across telecom, utilities, healthcare, and financial services.

03

Future-Ready Vision

Actively building with MCP, A2A protocols, and agentic architectures - not just reading about them.

04

Bridge Builder

I translate between executive vision and technical execution, ensuring projects deliver real business value.